Duane Morris Institute

FAQ

FAQ

If you are still experiencing issues after attempting one of the below solutions to common issues, please email dmi@duanemorris.com or call either 215-979-1957 or 215-979-1872.

Instructions to access DMi webinar: 
1. Click here to log in and join the webinar. Hover over the button that looks like a person in the upper right corner in between the Welcome Guest button and the cart button.

 

2. After logging in, under Current Programs, find today’s webinar and click the blue launch button. You should see the blue DMi logo and then the PowerPoint for today’s program.

 

 

To run compatibility testing:

1. Click here to run compatibility testing for your computer.

2. Click the second option down “Test Your System”

 

 

Forgotten username or password:
1. Click here to reset your username and password.

 

 

If you are sent to a blank screen after attempting to launch webinar:
1. This means that the Flash Player is being blocked. Click on the green lock icon to the left of the address bar.

2. You will then have the option to allow Flash Player.

3. You will be prompted to reload the page and the webcast will launch.

If you are purchasing a program for anyone other than yourself, please email dmi@duanemorris.com with the names and email addresses of all who will be attending.

If you are registering solely on behalf of someone else, you can: 

1. Register under your personal username and password and email dmi@duanemorris.com with the name and email address of the person actually attending the program 

2. Create a new general account and email dmi@duanemorris.com with the name and email address of the person actually attending the program 

3. Use the person’s personal username and password to register

Please check your spam folder, as often the receipt from LearnLive will be sent there. If you cannot find your receipt or confirmation email, please contact dmi@duanemorris.com or 215-979-1957 and the DMi team can reissue what you need.
If you are unable to attend a program for any reason, please contact dmi@duanemorris.com or 215.979.1957. A member of the DMi will assist you in providing a credit toward a future program or in issuing a refund.
If you are interested in specific client-based training, please email dmi@duanemorris.com or call 215-979-1957 to discuss your specific training needs. Our Duane Morris attorneys offer both on-line and in-person trainings specific to your organization’s employment law needs. If you have multiple employees interested in a particular DMi program, our subscription plans offer the best price. Please click here for more information on our subscription plans.
DMi provides various subscription plans that offer webinars and seminars at a deeply discounted rate. Please click here to determine which subscription plan is best for your organization and follow the directions on the sheet for purchasing. If you have any questions, do not hesitate to email dmi@duanemorris.com or call 215-979-1957.
Yes! We have the capability of recording all of our webinars for future listening. We provide those who wish to attend but cannot, the presentation and the recording of the program. The recording is available for 30 days from the date of the presentation. If you have registered for a program and cannot attend for whatever reason, please contact dmi@duanemorris.com or 215-979-1957 to request the recording information.
For all credits, please fill out the evaluation sent via survey monkey, which asks if you are in need of any credits. Upon return of the survey, a certificate of completion will be issued for any credits requested. *For those needing CLE, please fill out the CLE request form provided in order to receive credits.

If you are seeking CLE credit for states other than New Jersey, New York, Pennsylvania or California (for webinars only), it is not guaranteed that CLE credit will be provided. However, upon request, we will apply for any state in which our participants seek CLE credit.

Please email dmi@duanemorris.com with your first name, last name, company, and email address and the DMi team will add you to our marketing list.